Baz

Product, CX & Delivery Leader | 15+ yrs enterprise delivery (Gov, SaaS, Marketplaces)

When product or service delivery becomes noisy, slow, or political, I bring structure, clarity, and momentum so teams ship more with less stress. 15+ years across startups, SaaS, marketplaces, and federal government. Former APAC Senior Director leading people across product, CX, support, marketing, sales, and delivery. I focus on where things actually break ... handoffs, priorities, and execution. Then I redesign the system so teams move faster with less friction. People, process, and systems drive efficiency first. Effectiveness follows.

Skills: Agile Leadership, Product Management, Design Sprints, JTBD, Human Centred Design, User Research, Process Design

Baz is a vetted AI expert on AI Expert Network. Hire Baz for AI consulting, implementation, and development projects.